Trust is the main thing that is needed for security officer team success.
Trust is the main thing that is needed for team success. If you’ve ever managed a security officer team with members who did not trust each other, you will know how hard and how draining it can be. They will rarely ever cooperate with each other, share their information, and or battle over their responsibilities, despite being trained and qualified. With trust built within teams, they can reach the highest levels of effectiveness and productivity. When they fully trust each other, they can achieve any goal. As a leader, it will become your responsibility to make sure that in your security guard teams, there is trust. Read on to learn how to build trust within your security officer teams!
Give Your Security Guards Credit
Everyone loves getting credit. Security officers are no different. Give them praise and recognition when it is due, regardless of their role within the security officer team. Just a “great job” or a “job well done” for the guard reports can lift the entire team’s morale and encourage everyone to work harder. When you fail to appreciate the team, you’re bound to be stuck with security officers that are frustrated with their job.
Stop Playing the Blame Game
Playing the blame game is a telltale sign of a lack of trust within your team. When security guards begin pointing fingers and blaming and shaming others, put it to a stop. Each mistake they commit is a learning opportunity. If you’re only going to keep track of their mistakes and never appreciate their triumphs, you will lose your best security guards.
Avoid Micromanaging
We can’t begin to emphasize enough not to micromanage the security officer team since it is rooted in distrust. Micromanagers are scared that they will never reach their goals if they do not manage their security teams. Not shockingly, that is how their team’s productivity will decrease. When you have hired qualified, trained security officers, and guided them, then trust your management skills.
Provide Feedback Consistently
Feedback, whether negative or positive, is a powerful way to build absolute trust. Not providing it consistently to your officers can make them feel undervalued and less inclined to be a fundamental part of the crew. On the other hand, regularly doing it will let you raise concerns, clear the air, and motivate the security officer team members. It will also encourage security officers to raise problems that they might have been scared to bring up, be it with creating reports or scheduling their shifts.
FOR ALL YOUR SECURITY GUARDS AND PROTECTION SERVICES, CONTACT ICS SECURITY SERVICES TODAY
ICS Security Services is a trusted and reliable security company dedicated to protecting you and your business. Our fully trained staff serves Maryland all throughout Baltimore, Catonsville, Columbia, Bethesda, White Marsh, Gaithersburg, Annapolis, Towson, and Hunt Valley. We are here to provide you with the best services and products when you need them. For a bit more information on how we can assist you, visit our website or give a call at 410-719-8796.