If you are looking for effective security guard services for the elderly, review some of the following points.
Assisted living facilities and retirement homes typically house seniors with various care requirements and medical conditions. The residents are vulnerable to the smallest incidents that can take place inside the facility. On top of that, burglars could target these facilities knowing that there aren’t any “able-bodied” people to resist them. That is why providing a peaceful and well-secured environment is important for the elderly living. It also helps ensure that residents and their family peace of mind too. If you are looking for effective security guard services for the elderly, review some of the following points. Read on to learn more!
Are They Experienced with Protecting the Elderly?
Not every security firm is the same when it comes to protecting the elderly. While their essential duties are protecting their clients, a security guard is supposed to be a bit more courteous and cooperative in sensitive areas such as elderly communities and buildings.
Do They Have an Around the Clock Customer Support Service?
Make sure the security company has an honest and active customer support system. This is important since sometimes you must resolve your queries as soon as possible. Also, check if they conduct any customer satisfaction surveys. If a business you contact does not respond on time, then you can doubt their efficiency. After all, bad customer service will mean lousy service in general. A reliable security guard company will prioritize customer concerns and provide fast responses and recommendations.
What Type of Reputation Do They Have?
The internet has made it simple to determine a company’s reputation. Just type in the company’s name, and you’re likely to get results on the first page of the search engine. For more authentic reviews, you can visit their social media pages. However, some of the most effective ideas is to ask them for some client references. Talk with them to find out if they were happy with their work. You can also check out their website to see what types of training and certifications they’ve gotten as a company.
Are They Insured and Licensed?
The agency should have their current state licenses and proof of their insurance too. Check the insurance to make sure that it covers workman’s comp, auto liability, and general liability too. Picking an effective security guard company for retirement homes, nursing homes, or other elderly communities is quite important. Give ICS Security Services if you’d like to learn more about our services!
FOR ALL YOUR SECURITY GUARDS AND PROTECTION SERVICES, CONTACT ICS SECURITY SERVICES TODAY
ICS Security Services is a trusted and reliable security company dedicated to protecting you and your business. Our fully trained staff serves Maryland all throughout Baltimore, Catonsville, Columbia, Bethesda, White Marsh, Gaithersburg, Annapolis, Towson, and Hunt Valley. We are here to provide you with the best services and products when you need them. For a bit more information on how we can assist you, visit our website or give a call at 410-719-8796.