There are innovative ways to retain your security officers to reduce turnover.
Did you know that the current turnover rate in today’s security industry can reach an insane 300%, depending on the business? Sure, turnover happens in every business. People find jobs closer to their homes, offer better pay, or are just more appealing. But the security industry is particularly impacted by a higher turnover rate. Now, you may be wondering why security guards tend to quit their jobs more often than any other profession. Many reasons include a lack of recognition, stress, insufficient salaries, lack of training, poor recruiting, and a lack of career progression. The great news is that, while there is not a guarantee that your employees will stay working forever, there are innovative ways to retain your security officers to reduce turnover. Read on to learn more!
Hiring the Right Type of People to be Security Officers
This might sound obvious, yet one of the top reasons security guards leave is because they did not have the right profile for their job in the first place. Sure, you may need someone fast and want to take some shortcuts. However, this will only cost you more money on recruitment and training down the line. Not to mention preventing you from providing any security services to your staff and clients in the meantime. Make sure you’re being meticulous and due your due diligence during the hiring process to avoid any pitfalls. Clearly explain the duties and expectations in your interviews for the position, and discuss the work environment in detail. Remember to go through the work schedule, salary, benefits, and of course, do a background check before making a final decision.
Provide Adequate Training for the Security Officers
Having a training program and providing guidance and some support to your security staff is a no-brainer if you are hoping to keep them around for a very long time. Security officers missions can be challenging. After all, they usually have to intervene in risky scenarios and help de-escalate situations. So, they have to be trained to react to each scenario that might threaten the safety of the public, or employees and customers of the business they’re working for.
Building a Positive and Inclusive Workspace
While security guards are not usually involved in a business’s day-to-day, they should still be treated like they’re a part of the team. Make sure you include them in any after-work events and social events to encourage your team to build better relationships with them. This will help them feel engaged and invested, and research shows that engaged and happy employees are less likely to quit.
FOR ALL YOUR SECURITY GUARDS AND PROTECTION SERVICES, CONTACT ICS SECURITY SERVICES TODAY
ICS Security Services is a trusted and reliable security company dedicated to protecting you and your business. Our fully trained staff serves Maryland all throughout Baltimore, Catonsville, Columbia, Bethesda, White Marsh, Gaithersburg, Annapolis, Towson, and Hunt Valley. We are here to provide you with the best services and products when you need them. For a bit more information on how we can assist you, visit our website or give a call at 410-719-8796.