Lobby security services are essential for providing ultimately safety to visitors and employees.
A company’s front lobby is more than just an area to greet customers. It is an area and an opportunity to leave a remarkable impression. Although the first impression does not provide that much information about the company, it is an impression that will last and sets the tone for somebody’s future relationship with a business. A well-organized lobby sends a real message of professionalism, but if you have a professional security officer who greets people, you also send out a positive message. This is why security officer patrol experts advise hiring lobby security for your office. Read on to learn more!
Better Monitoring
Aside from any visitor management and basic access control, the security officer will always monitor the security camera screens. They will also vigilantly monitor the building at all hours. Suppose this duty is assigned to people working in the lobby. In this case, they might not be able to adequately dedicate their attention to all camera screens as they would be frequently distracted by the many other duties they are working on. Not only that, but they might also miss some suspicious behavior even while looking at the screens since, unlike the security officer, they’re not specifically trained to identify it.
Support for the Lobby Staff
The security officers will take care of multiple matters so that the lobby staff won’t have to. They’ll also conduct visitor management and help maintain access control around your whole building. They also provide:
- Front desk office security
- Greetings for visitors
- Answering phone calls
- Providing helpful information for visitors
- Directions for visitors
The security officer will keep track of all security matters and also write down regular security reports. This way, your lobby staff can invest some more time and effort into other work tasks.
Enhanced Customer Service
Just like the sight of a uniformed officer appears scary to possible troublemakers, so does it appear welcoming to any ordinary customers. The notion that you have understood the importance of hiring a professional security officer will create a feeling of respect for you and your company. Customer service will improve, and not only will the customer feel safe inside your building, but they will also understand that they’re dealing with a well-organized and professional company. Security officers will also engage in visitor management, provide customers, and interact with them in a friendly fashion. If you would like to learn a bit more about hiring a potential security officer for lobby security, give ICS Security Services a call today!
FOR ALL YOUR SECURITY GUARDS AND PROTECTION SERVICES, CONTACT ICS SECURITY SERVICES TODAY
ICS Security Services is a trusted and reliable security company dedicated to protecting you and your business. Our fully trained staff serves Maryland all throughout Baltimore, Catonsville, Columbia, Bethesda, White Marsh, Gaithersburg, Annapolis, Towson, and Hunt Valley. We are here to provide you with the best services and products when you need them. For a bit more information on how we can assist you, visit our website or give a call at 410-719-8796.